Celebrating 35 years of unparalleled service and dedication to beauty and wellness, Village Wellness Spa stands as a beacon of excellence in Mississauga. Founded in 1989, this spa has grown from a single room within a hair salon to a renowned wellness destination with ten treatment rooms and a team of over 20 dedicated professionals. We had the pleasure of speaking with the current leaders of Village Wellness Spa to delve into the key milestones of their journey, the unique aspects that set them apart, and their exciting plans for the future. Join us as we explore the inspiring story behind Village Wellness Spa and their unwavering commitment to providing exceptional care and innovative treatments!
photo from: Village Wellness Spa
Congratulations on celebrating 35 years! What are some key milestones that have defined Village Wellness Spas journey? Can you share the story behind the founding of Village Wellness Spa and how it has evolved over the years?
Thank you! Yes, my mom started the Spa in 1989 with one room and one skin care brand in a hair salon (fun fact: the hair salon is still next door today!)
The evolution has been a very natural one. We try to stay true to our roots of providing excellent customer service and innovative spa treatments to best serve the needs of our clients.
My sister and I grew up in the spa environment having worked the front desk since high school. It has always been something that we are both passionate about and really love.
We travel to many spa and wellness events to stay ahead of the ever changing beauty trends. We now carry a number of skin care products from around the world, we have ten treatment rooms and employ 20+ people, some who have been with us for the majority of those 35 years.
What sets Village Wellness Spa apart from other spas in Mississauga and the surrounding areas?
From day one, our business model has been very customer focused – we really try to go above and beyond for our clients and I would say it has been the key to evolving our business into the one it is today. It’s the little things like acknowledging wedding anniversaries and birthdays, to commemorating larger milestones; our customers are a part of our community and we really foster those relationships.
We have recently moved into offering more medical-focused treatments, but our aim is to bridge the gap between advanced medical facial treatments and our luxury spa experience. We want to offer a holistic wellness experience to the customer from the moment they enter our space, whether they are in for a short eyebrow wax or a full day at the spa.
Our skincare brand, Florivera Skincare, which is available online at Florivera.com and in-store at Village Wellness Spa also sets us apart and allows us to provide skincare solutions that are effective, nurturing, and kind to the planet. It’s a line of face, body, and apothecary products that captures the pure essence of the Colombian Amazon. The ingredients are ethically sourced from family-run farms in rural Colombia and expertly developed in Mississauga, Ontario. Local to local. Our Florivera team partners with biodynamic family farms who cultivate plants and flowers in harmony with the Earth’s seasons, ensuring sustainable practices. They source traditional ingredients like Citronella, Calendula, Valerian root, Basil, and Tangerine, using biodynamic gardening methods and wild harvesting. Additionally, the essential oils for Florivera are meticulously cold-pressed by hand, preserving the purity and potency of each ingredient.
photo from: Village Wellness Spa
With the rapid advancements in beauty and aesthetic treatments, how does Village Wellness Spa stay ahead of the curve?
There are a number of trade shows in both North America and Europe that we attend on a regular basis to stay current with global beauty trends, techniques and advanced aesthetic technologies. It’s interesting to discover what is popular in different parts of the world and see how we can incorporate these new beauty trends into our own offerings.
At the Spa level, we work very closely with our brand partners to ensure that the staff are continuously trained on the newest product and technological innovations. We also leverage those relationships to attend interesting seminars and education events to keep up to date with ever-changing beauty trends.
How do you ensure that your clients have a truly personalised and luxurious experience during their visit?
We have always been very customer-focused, and from the moment the guest walks through the door they receive a unique and personalised treatment experience with highly-trained professionals. All of our luxury facials and advanced aesthetic treatments are customised specifically to target the main skin concerns of the client. We put a lot of focus on the skin consultation – really sitting with the customer to make sure we understand their needs and can work with them to achieve their specific skin care goals.
photo from: Village Wellness Spa
What inspired the creation of Florivera Skincare, and how does it complement the services offered at Village Wellness Spa? Can you elaborate on the importance of using ethically sourced, premium raw ingredients in your Florivera Skincare line?
Florivera was a passion project inspired by the beauty of Colombia’s Amazon region. Traditional healing methods in rural South America are heavily based in essential oils, the power of botanicals and ancient remedies created with the power of the earth, and this was something we wanted to bring to our customers to experience with each treatment here at Village Wellness Spa. Florivera products are incorporated into every single one of our treatments, and suitable for even the most sensitive skin.
A main focus of Florivera is to work with sustainable and biodynamic farms that harvest pure, raw ingredients without pesticides or harsh chemicals to target skin care concerns holistically. Oftentimes, conventional products will contain a diluted version of calendula oil, ours is a pure, cold-pressed essential oil with a variety of natural healing benefits that will nourish and rejuvenate the skin without irritation.
What exciting plans or new treatments can clients look forward to at Village Wellness Spa in the coming years?
We have recently invested into more advanced equipment, namely Forma and Morpheus8, to incorporate into our new facial offerings. We will continue to offer brand specific facials, but the customer will now also be able to build their own customised facial ‘cocktail,’ depending on what their main concerns are – layering for example a deep peel for exfoliation with Forma for skin tightening and a nourishing finishing mask for the ultimate glow.
With the hiring of two nurse injectors we are also focusing on providing precise and natural looking injections for those looking to elevate their face treatments.
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